Frequently Asked Questions

Find answers to common questions about our background removal tool.

Getting Started

Do I need to sign up?

No, our tool is completely free and requires no sign-up. You can start removing backgrounds immediately.

Is there a limit to how many images I can process?

No limit! You can process as many images as you want. Process one image or a thousand - it's all free.

What devices are supported?

Our tool works on desktop and mobile browsers. For best performance, we recommend modern browsers like Chrome, Firefox, Safari, or Edge.

Technical Questions

How is my privacy protected?

All processing happens in your browser using WebAssembly and ONNX Runtime. Your images are never sent to any server or stored anywhere.

Can I use this offline?

Once the AI model is loaded, you can use the tool offline. The model is downloaded once and cached in your browser.

How big can my image be?

Most devices can handle images up to 10MB. Very large images might take longer to process. We recommend images under 5MB for best performance.

What's the output quality?

The output quality matches your input image quality. Higher resolution inputs produce higher resolution outputs with transparent backgrounds.

Results & Quality

Why is the result not perfect?

The AI does its best to detect and remove backgrounds. Complex images with similar colors, detailed hair, or intricate edges may need manual refinement using photo editing software.

Can I edit the result?

Yes! The output PNG has a transparent background, so you can easily import it into any image editing software to make adjustments.

What if I'm not happy with the result?

Try uploading a different image with better subject separation, better lighting, or higher contrast. Some images naturally work better than others.

Troubleshooting

My browser says the script failed to load. What should I do?

Try refreshing the page or clearing your browser cache. Make sure you're using a modern browser and have JavaScript enabled.

The processing is very slow. Why?

Speed depends on your device performance, browser, and image size. Slower devices and larger images take longer. Try closing other applications or using a faster device.

Can I cancel processing once it starts?

Currently, processing runs to completion. If you need to stop, you can close the browser tab or navigate away from the page.

Use Cases

Can I use this for e-commerce product photos?

Absolutely! Many e-commerce sellers use our tool to prepare product images. The transparent background is perfect for listing platforms.

Is this good for portrait photos?

Yes, portrait photos often work very well since there's clear separation between the subject and background.

Can I remove backgrounds from screenshots?

Yes! Screenshots work great with our tool, especially for removing solid color backgrounds.

Legal & Policies

Can I use the processed images commercially?

Yes, completely! You own the images you process. Use them however you want - commercially, personally, anywhere.

What's your privacy policy?

We don't collect, store, or process your images on our servers. Everything happens in your browser. Visit our privacy page for details.

Is there any usage restriction?

No restrictions! Use our tool as much as you want for any purpose. We only ask that you respect copyright and intellectual property rights of images you use.

Still have questions?

We're here to help! Reach out to us if you can't find the answer you're looking for.